Frequently Asked Questions
Do I need to move everything out during restoration?
In most cases, no. Our team at Paul Davis Restoration of Las Vegas evaluates the affected areas to decide if certain items should be moved. If a pack-out is needed to protect belongings or speed repairs, we’ll coordinate everything with you in advance.
Can I walk through my home while it’s drying?
Please keep foot traffic to a minimum in wet or drying areas to prevent accidents and speed the drying process. If you must pass through, wear proper footwear. Our technicians at Paul Davis Restoration of Las Vegas will advise you on the safest paths.
My ceilings are wet. What needs to be done?
Our certified professionals check moisture levels and track how far water has traveled. Sometimes we’ll open sections of the ceiling to increase airflow or remove wet insulation. Thorough drying reduces the risk of mold and structural damage, and we’ll keep you informed at every step.
How do you handle sewage contamination?
Sewage poses serious health hazards, so our Paul Davis Restoration of Las Vegas team follows strict safety protocols. We sanitize hard surfaces with commercial-grade disinfectants. Porous materials—like drywall or carpet—that absorb contaminated water may need to be removed and disposed of.
What happens when water floods my property, and what are the potential effects?
– Drywall & Paint: Water can cause bubbling or peeling and may seep behind walls into insulation.
– Wood Damage: Prolonged exposure weakens wood, leading to warping or rot.
– Flooring: Carpets and hardwood can be ruined if not addressed quickly.
– Electronics & Safety: Moisture can damage electrical systems and pose hazards.
At Paul Davis Restoration of Las Vegas, we move fast to extract water and thoroughly dry all affected areas to protect your home or business.
How long does it typically take to dry a property?
Every situation is different, but drying typically takes 3–5 days, depending on the severity and materials affected. Paul Davis Restoration of Las Vegas monitors moisture levels daily to keep the process on track.
What services do you provide?
We specialize in Water Damage Restoration, Fire & Smoke Damage Restoration, Mold Remediation, Storm Damage Restoration, Contents Cleaning & Storage, Reconstruction Services, Property Improvement, Biohazard/Trauma Cleanup, Commercial/Industrial Restoration, and Residential Restoration, along with related cleanup services.
Do you handle insurance claims for clients?
We are a preferred provider for most major insurance carriers and have 20 years of experience working through the insurance process. We’ll keep you informed every step of the way so you don’t have to juggle complex paperwork.
Are you licensed, insured, and bonded?
Yes. Paul Davis Restoration of Las Vegas holds all required licenses, carries full insurance, and our technicians receive ongoing training and certifications—so your property is in skilled, trustworthy hands.
How quickly can you respond to an emergency?
Our 24/7 emergency team can be on-site within 2 hours if necessary. Rapid response helps prevent secondary damage like mold growth or structural deterioration.
How do you assess the extent of the damage?
We use advanced tools—such as infrared cameras and moisture meters—to detect hidden moisture and structural concerns. That data guides a targeted plan for cleanup, drying, and restoration.
What do you do to prevent mold growth after water damage?
Mold prevention starts with fast, thorough drying. We deploy high-capacity dehumidifiers, industrial air movers, and apply antimicrobial treatments to vulnerable surfaces to stop mold before it starts.
Do you offer any service guarantees?
Yes. There is a minimum 1-year warranty. We stand by our workmanship so you have peace of mind during and after the restoration.
Are your cleaning products and methods eco-friendly?
We prioritize environmentally conscious cleaners whenever possible, balancing strong remediation with safety for people, pets, and the planet. At Paul Davis Restoration of Las Vegas, responsible restoration matters.
What safety measures do you take on-site?
Our technicians follow IICRC and OSHA guidelines, wear appropriate PPE, and use containment to protect unaffected areas. Safety for your family and our crew is always the top priority.
Can you remove tough odors like smoke or mildew?
Yes. We use specialized equipment—such as ozone machines and hydroxyl generators—to neutralize odors at their source rather than just masking them.
Do you provide post-restoration cleanup services?
Absolutely. After the main restoration, we can deodorize, sanitize, and perform a detailed cleanup so your property is move-in ready.
Can I stay in my home during the restoration?
It depends on the extent of the damage and type of repairs. Sometimes it’s safe to stay; in other cases, temporary relocation is best. We’ll give you clear guidance for your situation.
How long does the entire restoration process usually take?
Timelines vary—from a few days for minor water damage to several weeks for larger fire or mold projects. Paul Davis Restoration of Las Vegas provides a detailed plan and timeline upfront and keeps you updated.
What should I do if I have a water or fire emergency?
Ensure everyone’s safe and contact emergency services if needed. Then call Paul Davis Restoration of Las Vegas at (725) 245-0777. The sooner we begin, the better we can limit damage.
What types of properties do you serve?
We handle residential and commercial properties of all sizes—from single-family homes to large industrial facilities—in Las Vegas, Henderson, Boulder City, Summerlin, and surrounding areas.
How expensive is it to treat mold in a home?
Costs vary based on severity, materials, and remediation methods. We do free inspections. That way you can get an accurate estimate before work begins.
What health problems can mold cause?
Mold can worsen allergies and respiratory issues—leading to congestion, sneezing, itchy eyes, and more serious reactions for sensitive individuals. Paul Davis Restoration of Las Vegas moves quickly to restore a healthy indoor environment.
Do I have to be home while you work?
Not necessarily. Many clients prefer to be away while work is underway. We’ll keep you updated on progress and ensure your property remains secure.
Do you offer reconstruction if parts of my home are demolished?
Yes. Paul Davis Restoration of Las Vegas provides full-service restoration—including demolition, debris removal, rebuilding, and finishing.
Still Have Questions?
Our expert team is ready to answer any questions and provide the professional restoration service your property needs.
What Our Satisfied Customers Say
"I had an excellent experience with Paul Davis Restoration of Las Vegas. Their team was professional, responsive, and efficient throughout the entire emergency/mitigation process. I would absolutely recommend them to friends and colleagues."
"I had an unexpected water leak overnight. My insurance had Paul Davis approved for mitigation and for repairs. They were great. Very respectful and professional and the repairs were done rather quickly considering it happened to over Christmas and new year's."
"The gentlemen who completed the work at our home were kind and very professional. They took the time to explain everything they were doing and going to do. The work was done quickly and accurately. I will definitely recommend them and use them again if needed."
Our Service Area
Serving Las Vegas
- Pahrump
- Whitney
- Paradise
- Henderson
- Las Vegas
- Enterprise
- Nellis AFB
- Winchester
- Boulder City
- Spring Valley
- Sunrise Manor
- North Las Vegas
- Summerlin South
- Summerlin
- Summerlin West
- Silverado Ranch
- Centennial Hills
- Rhodes Ranch
